ING (the trading name of ING Bank (Australia) Ltd) is wholly owned by the ING Group (headquartered in the Netherlands) – a global financial institution. ING was voted Australia’s most recommended bank by Neilsen in FY2017/2018.
ING embarked on the publication of its first Global Reporting Initiative (GRI) Sustainability Report and needed to educate the senior management team on the key requirements of reporting, including the key principles of the GRI sustainability reporting framework, how it related to the company’s sustainability strategy, and to be engaged in the reporting process.